ph62 handles your personal data with the same care we apply to your account security. Here's a quick overview before you read the full policy.
ph62 processes all personal data in full compliance with the Data Privacy Act of the Philippines (Republic Act No. 10173) and NPC regulations.
ph62 will never sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. Your data stays with ph62.
All data transmitted between your device and ph62 is protected by industry-standard SSL/TLS encryption. Your financial and personal details are never sent in plain text.
Documents submitted for identity verification are stored securely and accessed only by authorized compliance personnel. They are never shared beyond what the law requires.
As a ph62 player, you have the right to access, correct, and request deletion of your personal data at any time, subject to our legal retention obligations.
Marketing communications from ph62 are always opt-in. You can unsubscribe from promotional emails and SMS notifications at any time through your account settings.
ph62 ("ph62," "we," "us," or "our") is committed to protecting the privacy and personal data of every player who uses the ph62 online gaming platform at ph62.xyz (the "Platform"). This Privacy Policy explains what personal data we collect, why we collect it, how we use and protect it, and what rights you have as a data subject under Philippine law.
This Privacy Policy applies to all users of the ph62 Platform, including registered players, visitors browsing the site, and any person whose personal data is processed by ph62 in connection with the provision of our services. It covers data collected through the ph62 website, mobile applications, customer support channels, and any other touchpoint through which you interact with ph62.
By accessing the ph62 Platform or creating a ph62 account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Privacy Policy, please discontinue use of the ph62 Platform.
Note: This Privacy Policy should be read together with the ph62 Terms & Conditions, which govern your use of the Platform. In the event of any conflict between the two documents, the Terms & Conditions shall prevail.
For the purposes of the Data Privacy Act of the Philippines (Republic Act No. 10173, as amended, "DPA") and its implementing rules and regulations, ph62 acts as the Personal Information Controller (PIC) in respect of the personal data it collects and processes in connection with the ph62 Platform.
As a Personal Information Controller, ph62 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out in accordance with the DPA, the regulations of the National Privacy Commission (NPC), and this Privacy Policy.
Where ph62 engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, and cloud infrastructure providers — those parties act as Personal Information Processors (PIPs) and are bound by data processing agreements that require them to handle your data only in accordance with ph62's instructions and applicable Philippine law.
Data Protection Officer: ph62 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the DPA. You may contact the ph62 DPO at the email address provided in Section 14 of this Policy.
ph62 collects personal data from you in the following categories, depending on how you interact with the Platform:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government ID number | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential address | Registration & account updates |
| Financial Data | GCash number, bank account details, BDO/BPI/Metrobank account, transaction history | Deposits & withdrawals |
| Gaming Data | Game history, bet amounts, win/loss records, session duration | During gameplay |
| Technical Data | IP address, device type, browser, operating system, login timestamps | Automatically on Platform access |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support interactions |
| Marketing Preferences | Opt-in/opt-out status, preferred communication channels | Registration & account settings |
ph62 does not intentionally collect sensitive personal information as defined under the DPA (such as health data, religious beliefs, or political affiliations) unless specifically required for regulatory compliance purposes, in which case your explicit consent will be obtained.
Where you provide personal data relating to third parties (for example, a beneficiary for a withdrawal), you confirm that you have obtained the necessary consent from that individual to share their data with ph62.
ph62 uses the personal data it collects for the following purposes:
No Automated Decision-Making: ph62 does not make decisions that produce significant legal effects on you solely through automated processing, without human review, except where required by law or with your explicit consent.
Under the Data Privacy Act of the Philippines, ph62 processes your personal data on one or more of the following legal bases:
Where ph62 relies on your consent as the legal basis for processing, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
ph62 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
Important: ph62 will never share your personal data with third-party advertisers, data brokers, or any party for purposes unrelated to the operation of the ph62 Platform and compliance with Philippine law.
All third-party service providers engaged by ph62 are required to enter into data processing agreements that obligate them to process your personal data only in accordance with ph62's instructions and applicable Philippine data privacy law.
ph62 uses cookies and similar tracking technologies to operate and improve the Platform, personalize your experience, and analyze usage patterns. A cookie is a small text file placed on your device when you visit the ph62 Platform.
ph62 uses the following types of cookies:
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the ph62 Platform, including your ability to log in and access games.
Third-Party Cookies: ph62 does not permit third-party advertising networks to place cookies on the Platform. Any analytics tools used by ph62 are configured to anonymize IP addresses and comply with the DPA.
ph62 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following retention periods apply:
Upon expiry of the applicable retention period, ph62 will securely delete or anonymize your personal data in accordance with its data disposal procedures. Where anonymization is not technically feasible, ph62 will ensure that the data is rendered inaccessible.
ph62 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:
Your Responsibility: While ph62 takes all reasonable steps to protect your data, you are responsible for keeping your ph62 login credentials secure. Never share your password with anyone. ph62 will never ask for your password via email, chat, or phone.
Under the Data Privacy Act of the Philippines, you have the following rights in relation to your personal data held by ph62. To exercise any of these rights, please contact the ph62 Data Protection Officer using the details in Section 14.
Request a copy of the personal data ph62 holds about you, along with information about how it is being processed.
Request correction of any inaccurate or incomplete personal data ph62 holds about you.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Object to the processing of your personal data for direct marketing purposes or where processing is based on ph62's legitimate interests.
Receive a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
Withdraw consent to processing at any time where ph62 relies on consent as the legal basis, without affecting the lawfulness of prior processing.
ph62 will respond to all data subject requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further thirty (30) days, in which case ph62 will notify you of the extension and the reasons for it.
ph62 may request proof of identity before processing a data subject request to ensure that personal data is not disclosed to unauthorized parties.
The ph62 Platform is strictly intended for adults aged 21 years and above, in accordance with PAGCOR regulations and applicable Philippine gaming law. ph62 does not knowingly collect personal data from individuals under the age of 21.
If ph62 becomes aware that it has inadvertently collected personal data from a person under the age of 21, it will immediately suspend the relevant account, delete the personal data in question, and report the matter to the appropriate regulatory authorities.
If you are a parent or guardian and believe that your child has accessed the ph62 Platform or provided personal data to ph62, please contact our support team immediately at the contact details provided in Section 14.
21+ Only: ph62 enforces strict age verification at registration and reserves the right to request proof of age at any time. Any winnings accrued by an underage player will be forfeited and the account permanently closed.
ph62 primarily processes and stores personal data within the Republic of the Philippines. However, some of ph62's third-party service providers — including cloud infrastructure and identity verification providers — may process data in other jurisdictions.
Where personal data is transferred outside the Philippines, ph62 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the DPA. These safeguards may include:
By using the ph62 Platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside the Philippines, subject to the safeguards described above.
ph62 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or NPC guidance. The updated Privacy Policy will be published on the ph62 Platform with a revised "Last Updated" date.
Where changes to this Privacy Policy are material — for example, where we introduce a new purpose for processing your personal data — ph62 will provide advance notice to registered players via email or an in-platform notification, and will obtain fresh consent where required by the DPA.
Your continued use of the ph62 Platform following the publication of an updated Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this Privacy Policy periodically to stay informed of how ph62 protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ph62, please contact our Data Protection Officer:
If you are not satisfied with ph62's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the DPA. Information on how to file a complaint with the NPC is available through the NPC's official government channels.
Responsible Gaming & Data Privacy: ph62 uses your gaming data to support responsible gaming initiatives. Visit our Responsible Gaming page to learn more about the tools available to help you stay in control of your play.
ph62 is built on trust. Play with confidence knowing your personal data is protected under Philippine law and handled with the highest standards of security.